What cookies are#
Cookies are small text files a website stores on your device. They let a site remember something between pages or between visits, such as a setting you have chosen. Some are set by the site you are on and some by other companies whose content appears on the page.
Local storage does a similar job by a different mechanism. It also keeps a small piece of information in your browser, but unlike a cookie it is never sent to a server. The law treats both the same way, so this page covers both.
Nothing is set until you agree#
When you first arrive, a banner asks whether you accept analytics cookies. Until you press accept, Google Analytics does not load and no analytics cookies are created. If you reject, nothing is measured and nothing is stored beyond the record of your answer.
Remembering your choice#
Your answer to the banner is not stored in a cookie at all. It is kept in your browser's local storage under the name wrm-consent, with the value accepted or rejected and nothing else. It stays there until you clear your browsing data or change your answer, and it never leaves your device. We store it whichever way you answer, because its whole job is to remember the choice, and it is strictly necessary for that.
Analytics, only with your consent#
If you accept, we use Google Analytics 4, measurement ID G-EP8VVF6908. In plain terms it tells us:
- which pages people look at, and in what order
- roughly where in the country a visitor is, at town or region level
- whether they are using a phone, a tablet or a computer
- whether they are a new visitor or a returning one
We use it to see which pages are useful and where the site is confusing. It is not used to identify anyone personally. IP addresses are anonymised, so we do not see or store your full address, and nothing tells us who you are.
The cookies it sets, and only once you have accepted, are these.
| Cookie | Set by | What it does | Expires |
|---|---|---|---|
| _ga | Google Analytics | Stores a randomly generated number that tells one browser from another. It is not your name and it is not tied to you. | Typically two years |
| _ga_EP8VVF6908 | Google Analytics | Keeps track of the current visit, so a single session is not counted as several. | Typically two years |
Content from other companies#
Our homepage and contact page include an embedded Google Map. Google may set cookies when the map loads or when you interact with it. We also link out to WhatsApp on wa.me, to Google Maps for directions, and to Instagram. Following one of those links takes you onto that company's own site, where its own cookie and privacy terms apply, not ours.
Hosting and the enquiry form#
The site is hosted on Cloudflare, which handles every request and sees the IP address it came from. That is part of serving the page to you and keeping the site available; it is not used to track you between sites and it sets no advertising cookie.
We intend to add Cloudflare Turnstile to the enquiry form, to tell people from automated software without asking you to solve a puzzle. It is not switched on yet. When it is, it may set a short-lived token in your browser for that check, and it will be strictly necessary: without something of the kind the form gets overwhelmed by spam, which is what happened to our previous website. It does not track you, does not profile you, and is not used for advertising. We will update this page before it goes live.
Changing your mind#
You can change or withdraw your choice at any time using the cookie settings button on this page. Reopen it, change your answer, and the new choice takes effect straight away. Withdrawing consent stops any further analytics collection, and it is exactly as easy as giving it in the first place.
Controlling cookies in your browser#
Every major browser lets you block cookies, delete the ones already stored, or clear them each time you close the window. The controls sit in the settings or preferences menu, usually under privacy. Blocking cookies across the board may affect how other websites behave, so it is worth checking what a setting covers before you turn it on.
Rejecting analytics changes nothing#
The site works exactly the same either way. Every page, every price and every phone number is there whether you accept or reject. Analytics only helps us improve the site, and if you would rather not be counted, that is fine.